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Skype for Business: Voice Advanced Workloads

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About This Course

In this course, you will learn how to design and configure the core components of an on-premises Enterprise Voice deployment, implement enhanced calling features, and manage IP Phones. You will also learn how to implement emergency dialing and optimize your network for Enterprise Voice. Finally, you will learn how to monitor and maintain voice quality.

This course is the third in a series of three courses designed to help you prepare for the 70-333 “_Deploying Enterprise Voice with Skype for Business 2015” _exam.


  • Foundational knowledge of networking technologies
  • Foundational knowledge of Microsoft Exchange Server and Windows Server technologies
  • Foundational knowledge of Microsoft SQL Server
  • Foundational knowledge of Azure Active Directory
  • What you'll learn

  • Design and configure an Enterprise Voice deployment
  • Implement enhanced calling features
  • Manage IP phones
  • Implement emergency dialing
  • Optimize the network for Enterprise Voice
  • Monitor and maintain voice quality
  • Meet the instructors

    Course Staff Image #1

    Alan Maddison

    Solutions Architect, Office 365 Center of Excellence1


    Alan is currently a Solutions Architect in the Office 365 Center of Excellence. As an 18 year IT professional with 11 years in Consulting he has represented Microsoft, Dell, HP, VMware, EMC and Fujitsu. He joined Microsoft in November 2010 specializing in Unified Communications. Alan has written numerous articles for publications such as Microsoft Architecture Journal, TechNet Magazine, Redmond Magazine, and In addition Alan has presented at Microsoft conferences around the world. He is also a Lync 2010/2013 Microsoft Certified Master.

    Course Staff Image #2

    Richard Luckett


    Learn IT Solution Group

    Richard Luckett is a consultant and instructor specializing in Unified Messaging and unified communications. Richard has 20+ years of experience in both the public and private sectors. He is an experienced instructor with over 15 years of training experience. Richard co-authored Microsoft Exchange Server 2007: The Complete Reference published by McGraw-Hill, and he authored seven bestselling courses for Global Knowledge. Richard was a contributor to both the Core Solutions of Microsoft Skype for Business 2015 and Deploying Voice Workloads for Skype for Business Online and Server 2015 courses. Richard is an expert in deploying and supporting unified communications solutions that use Unified Messaging and Skype for Business Server. Richard currently leads the training and consulting practice at Learn IT Solution Group (

    Course Staff Image #2

    Doug Lawty

    Solutions Architect in the Office 365 Center of Excellence


    Doug has been at Microsoft over 16 years and is currently a Solutions Architect in the Office 365 Center of Excellence. He has been helping customers and partners deploy Microsoft unified communications solutions for 10 years. Doug is a Microsoft Certified Master (MCM) and instructor for the voice track of the MCM program. He has also presented at Microsoft conferences and events around the world.

    1. Código del curso

    2. Término de clases

    3. Esfuerzo estimado

      12-20 hours in total